Can't get a "LIVE" Customer Support Rep or 800#. Says it's not connected but my fridge is plugged into it. Says I'm not connected via wifi but again Noone to help me and the minimal slip of paper instructions or assumption we all are internet / wifi savy.... Just need a call to help me get connected or understand why I'm not connected and also jot getting credits gor lights out 6-7 or 7-8pm as requested.
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