ohsobeauty.co.uk

1.6
1.6 Based on 50 reviews

...

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Serena Ruberto
DO NOT ORDER ANY PRODUCTS FROM THIS…

DO NOT ORDER ANY PRODUCTS FROM THIS COMPANY. I have had one of the worst customer service experiences with this company - ever. I ordered a Jaclyn Hill Morphe eyeshadow palette as a Christmas present in October, and did not receive the item until February. I had to send numerous emails to find out what had happened to my parcel as my payment had been taken out in the October and I still had no product to show for my purchase. After months of waiting I requested a refund and took all of the necessary measures and step told to take in order for them to process the refund. Ultimately I was ignored and came home to the package randomly without warning, and I no longer even wanted it, as I had bought a replacement Xmas present. When the product eventually did arrive, the packaging looked cheap and the pictures pixelated - which suggests it is not the original, legitimate product. The prices are hugely discounted for a reason - the products are FAKES. There was no customer service number to ring, and the email exchanges I did have were automated and very robotic and barely addressed my needs. Don't waste your time and money with this company.

1
Date of experience: Mar 01, 2019

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