Review Time
OHSOBEAUTYi have ordered 3 itemsI have received one after 4 months tried to contact them with no luck to emails no tel # i had to file the case with the bank directly...then i started my little investigation and found outreturn address on my packing slip form my order UNIT 1A STADIUM INDUSTRIAL PARK, FEELING BYPASS, NE10 0XF its a storage units, spoken with the manager of this storage place and was told they use them as the return address, and wont provide any phone # as data protection police should be involved !!!
I bought the huda beauty obsession palettes and went with the klarna buy now pay later. When the stuff came I returned it to them. I emailed for a returns slip but my emails kept coming back. There was a return address on the label that was addressed to me which said to return to a PO box so I returned the goods but ive now got klarna on my back wanting money even when I've explained the website has vanished so god knows, please be careful as apparently its opened up under a different name.
DO NOT ORDER ANY PRODUCTS FROM THIS COMPANY. I have had one of the worst customer service experiences with this company - ever. I ordered a Jaclyn Hill Morphe eyeshadow palette as a Christmas present in October, and did not receive the item until February. I had to send numerous emails to find out what had happened to my parcel as my payment had been taken out in the October and I still had no product to show for my purchase. After months of waiting I requested a refund and took all of the necessary measures and step told to take in order for them to process the refund. Ultimately I was ignored and came home to the package randomly without warning, and I no longer even wanted it, as I had bought a replacement Xmas present. When the product eventually did arrive, the packaging looked cheap and the pictures pixelated - which suggests it is not the original, legitimate product. The prices are hugely discounted for a reason - the products are FAKES. There was no customer service number to ring, and the email exchanges I did have were automated and very robotic and barely addressed my needs. Don't waste your time and money with this company.
DO NOT BUY FROM THIS WEBSITE. IT IS A SCAM. I ORDERED A HUDA PALETTE IN JANUARY AND NEVER RECEIVED THE ITEM. I CONTACTED THE BUYER BUT NEVER HAD A RESPONSE. I REPORTED THEM TO THE BANK BUT OHSOBEAUTY TRIED TO DENY THE CLAIMS BY PROVIDING FAKE TRACKING DETAILS. DO NOT BE FOOLED AND DO NOT BUY FROM THIS WEBSITE.
I ordered some brushes, Tarte concealer and, of course, Huda Beauty Nude palette. I thought that it mast be one package & 3 items, but I'v only got odd smelling palette. I e-mailed them, but they told that the others goods are in a separate package. So I have been waiting for my brushes and concealer for a month and got the worst shopping experience.
OhSoBeauty = DripBay = GeneralBeautyStore: They are all the same.Listen up, If like me you had a run in with these counterfeit scumbags and have lost out on money then you should contact your bank and ask to dispute the charges. Advise your bank that you have not been able to get in touch with the seller or they have refused your refund. OhSoBeauty is now closed down...clearly, they have been found out but they still operate under many pseudonyms so make sure you buy from a registered company. Trading standards are already aware of this company and their "returns address" which when visited they claimed that it was used by many different people. THEY ARE SCAMMERS! Since I can't comment on other reviews here you can leave a comment on my YouTube (Salberry) and I'll try and assist with any advice I can. Hope this helps someone that's out of pocket!!
Ordered stuff for 150 euro next month from ohsobebeauty , didn’t received anything from them, I tried to contact them by email none of them replied me , today I was gone to check they website and what I see website is gone ! Horrible experience now I loosed 150 euro
Do not order!I should've looked at the reviews first, I should have paid no attention to the little countdown timer that told me how long I had to complete my purchase but alas, I did not. And now I'm out of pocket and have no products! I have replied to the e-mail which told me my payment has been successful but no response. I have also scoured high and low to try and find some trace of them in the hopes that there's a shipping number or some such thing but no, no webpage anymore, no IG, no FB, no anything. So, the good news is they're probably gone! The bad news is my money is too! I spoke to the bank and they're hopeful they'll get my money back for me, so if you find yourself reading this because you haven't received your products, contact either PayPal (interestingly I didn't have the option to pay with PayPal) or your bank! There may be hope yet!
Scammers. Do not order from ohsobeauty or generalbeautystore. Scammers. Ordered the Huda Beauty Emerald Obsessions palette. Everything was confirmed, money was taken out of my account in a flash and I haven’t received the item after 2 weeks (yet they said postage would be 2-4 days). I messaged them on Instagram and they read it and blocked me! Don’t bother falling for the cheap prices.. it’s all a scam!
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