The company's customer service is lacking; I would advise against using them. I emailed for an estimate to repair and rewax a jacket, provided the requested pictures, and followed up multiple times without a response. Their lack of communication raises concerns about their work quality. It's frustrating that they don't have a phone for inquiries. Before addressing my comments, perhaps consider training for the staff.
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OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.
