This was a very bad and stressful experience. I was asked to insert my credit card only for a guarantee deposit, which I was clearly told would not be debited and would be refunded. In reality, €710 was charged as an insurance fee that I never accepted. I was also asked to sign on an external signature screen without being shown the full contract, while the real document stayed on the agent’s system and only selected information was visible. I trusted the process, but this lack of transparency led to an unfair charge. I strongly recommend not trusting this signing process. Despite providing explanations and evidence, the issue is still unresolved and I am waiting for a a refund !!
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Alquila un coche con OK Mobility. Nuestras Stores de movilidad están situadas en aeropuertos, estaciones de trenes y centro ciudad. Encuentra la mejor oferta de movilidad con el Alquiler de coches, Suscripción, Venta y Renting. También contamos con servicio de alquiler de motos y furgonetas de carga.
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