This has been the worst purchasing experience of my life. Okup Furniture — and specifically the person who manages it, “Gon”, operates in a way that is misleading, sneaky, and absolutely dishonest.Before anyone decides to take the risk of purchasing from this individual, I strongly urge you to first request the exact location and physical address of the business. In addition, verify the actual legal existence of this company in U.S. business registries. You will find no legitimate records, and that alone makes it clear that this is a scam. Doing this basic research before paying will help you safeguard your money and protect yourself from fraudulent practices.I bought chairs advertised as genuine leather with an aluminum frame. What I received was the complete opposite: cheap plastic pretending to be leather, and a structure that is not aluminum at all but extremely heavy iron. Nothing in these chairs corresponds to the description. This is not a misunderstanding. It is a deliberate misrepresentation designed to deceive customers.After discovering the scam, the nightmare only continued. Instead of taking responsibility, the seller played a constant game of excuses, delays, and manipulation. They pretended to issue a refund that never arrived, stretching the process for months and making everything as confusing and unprofessional as possible. Even the bank dispute was complicated by the seller’s evasive behavior.This is not just bad customer service. It’s a pattern. It’s a scheme. And it’s a fraud.Save yourself time, money, and frustration. Do not buy from Okup Furniture.NOTE for the seller Gon (Okup): Gon, be advised that I have already reported your fraudulent conduct to several authorities, and I will continue to do so until full accountability is achieved. Your deceptive business practices harm consumers and the community. I will also continue to make your business practices publicly known online so others are informed and protected. Your actions will not remain hidden, and this matter will be pursued through every appropriate legal and regulatory channel.
Claim your business profile now and gain access to all features and respond to customer reviews.
Since 1997, OKUP has been designing ergonomic office chairs and recliners that prioritize genuine comfort and everyday functionality. People often overlook how sitting impacts their well-being, and many believe work and relaxation need to happen in separate spaces. But we believe one chair can do both.
With over 28 years of experience, we create seating that supports how people work, rest, and live today—comfortably and effortlessly. Designed in the USA and built by us, we handle our own design and production while partnering with trusted suppliers to ensure lasting quality and reliable service worldwide.See more
