Consistent Unprofessionalism and Overcharging by Drivers in Nagpur
I am writing this to express my deep dissatisfaction with the declining quality of Ola services in Nagpur. My recent experiences have been consistently poor due to the highly unprofessional conduct of the drivers.
There are two major issues that seem to be a norm here:
1. Payment Dictation: Before the trip even commences, drivers insist on personal mobile transfers rather than accepting the official app payment methods, which violates the platform's policy.
2. Extortionate Demands: Upon reaching the destination, drivers frequently demand extra charges over and above the fixed fare shown on the app.
The lack of basic hospitality and the constant haggling for extra money make the commute incredibly stressful. It is disappointing to see such a lack of regulation and professionalism. I hope the management takes strict corrective action against these practices to ensure passenger safety and service integrity.
Claim your business profile now and gain access to all features and respond to customer reviews.
