olacabs.com

1.1
1.1 Based on 181 reviews

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Niranjan Kumar
Worst App. There is no proper support feasibility in App. Only Support option is there. If I click t

Worst App. There is no proper support feasibility in App. Only Support option is there. If I click that there is no other option. How to add the issue then? App is currently a updated one. But still seeing this issues. While booking parcel, it was 93 Rupees. Bike ride was 120 and Auto ride was 170. I just need to deliver Parcel so choosed parcel delivery. After the delivery it was showing 273. When I ask delivery guy he has no clue about it. There is no way to reach Customer Service. How this issue can be fixed. What if there is an emergeny or SOS situation in cab or auto. If a female as to raise the issue, there is no option to raise. It will just ask to choose options and thats it ask for a feedback. Is it useful or not. Yes or no. Whatever you do, it will say thanks for feedback, Even if somebody is getting issue, OLA never cares. When It doesnt care customers then it should be in market. Hope it must be banned asap so that there wont be any issue faced by the customers. Uber and Rapido are wat better than this reaching customer service.

1
Date of experience: Mar 02, 2026

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