Old Navy’s choice of Canada Post for 'Home Delivery' is a complete fraud. I personally witnessed the driver stick a 'Notice Card' on my door without even carrying the package, claiming I wasn't home while I was standing right there. This is a fake delivery attempt.
Because they refuse to deliver to the door, I am forced to go to a post office that operates with extreme bureaucracy. Their ID requirements are discriminatory against non-drivers. They refuse digital IDs and electronic bills, demanding physical paper documents and specific government cards that violate personal privacy.
If you do not have a physical driver's license, Canada Post makes it nearly impossible to claim your own property. Old Navy is responsible for choosing a carrier that discriminates against customers based on their ID status and fails to provide the door-to-door service we paid for. I will not shop here again until they switch to a reliable courier that actually delivers to the address provided.
Claim your business profile now and gain access to all features and respond to customer reviews.
