Old Navy is another company no longer worth shopping at. They've offshored their customer service, and they are entirely unhelpful now, as they waste your time with fake pleasantries. I'm getting so, very, incredibly tired of offshored customer service that then becomes an incompetent waste of time when you try to deal with them. For example, when I called earlier, one agent refused to help, and then refused to connect me to his manager, so I gave up and tried again with a different agent, and that agent disconnected without cause. It's just not worth it to me to deal with this level of aggravation anymore. Good riddance.
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