misleading advertising.
I purchased Neem seed oil, but upon receiving the product, I discovered it is mixed with sunflower oil. Furthermore, the label does not indicate the mixing ratio. On their website, they market these as specific seed oils, yet they never disclose that they are blended with sunflower oil, nor do they specify the percentages. I believe this constitutes misleading advertising.
I contacted customer support and Bryan Claude (Senior Relationship Manager) told me not to worry, promising either a full refund or a replacement with a higher concentration. I have an extensive email thread spanning over three months proving these commitments. However, neither the refund nor the replacement has arrived. I am still waiting. I believe this company is a scam and is actively deceiving its customers.
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