olif.co.uk

4.1
4.1 Based on 16 reviews

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Average Rating

4.1

/
5

16 Reviews

5 Star
56%
4 Star
25%
3 Star
6%
2 Star
0%
1 Star
13%

All Reviews

Filter Reviews

Review Time

tonpetitpanda687
Impressive Selection with Exceptional Aftercare

The range of sinks is impressive, but the exceptional aftercare truly made an impact. I was pleasantly surprised by the dedication and effort in the follow-up — they provided an extra instruction sheet and a social media link for additional support. Overall, a fantastic, personalized, and professional experience from beginning to end. "Thank you"

5
Date of experience: Dec 29, 2025
Amazing Customer Support

The variety of sinks is impressive, but the standout feature was the exceptional aftercare. I was truly impressed by the dedication and effort put into the follow-up — they even included an extra instruction sheet and a social media link for further assistance. Overall, a fantastic, personalized, and professional experience from start to finish. "Thank you"

5
Date of experience: Dec 29, 2025
blueblid
Outstanding Experience

The product is excellent, and the support team was incredibly helpful with advice and guidance. Highly recommended for beautiful sinks.

5
Date of experience: Oct 29, 2025
Lilibeth Ross
⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Support!

⭐️⭐️⭐️⭐️⭐️ Outstanding customer service! I purchased a tap a few years ago, and recently the internal hose began leaking. After months of trying to get a response from the manufacturer, I contacted the support team, and within minutes, they had a replacement hose sent out. What had been a frustrating situation was resolved quickly thanks to their efficiency and care. I can’t thank the team enough and highly recommend them for their exceptional service.

5
Date of experience: Oct 27, 2025
Bettinaluca
Very Professional and Courteous Service

The service was very professional and courteous. I would definitely recommend them.

5
Date of experience: Oct 17, 2025
Clyde Butler
Best Avoided

We purchased a sink that arrived damaged, which we discovered upon unpacking it. The company states their reporting window for damage is 24 hours, which is less than the 30 days mandated by law. Their response was aggressive, and they blamed us for the damage. After involving a financial mediator, we received a favorable ruling. We ultimately purchased a different sink elsewhere. This experience has taught us to choose reputable suppliers. We hope our review helps others think twice before spending their money.

1
Date of experience: Aug 29, 2025
gogo59132
Damaged Product - Replacement Offered

After initially writing this review, they quickly emailed me to offer a replacement colander, which they sent. Their first response was unprofessional, but they rectified it, leading me to change my review from 1 star to 4 stars. The sink looks really nice. I ordered a sink that came with accessories, but the colander arrived broken. After contacting them with a photo, their response was disappointing. However, they did eventually correct their mistake.

4
Date of experience: Apr 19, 2025
LM25
Good Company, Good Product

Thanks to the team for their assistance. I'm very pleased with my new sink, which looks great in my bar and will only become more unique over time. Gorgeous!

4
Date of experience: Feb 01, 2025
Kasey
Quick Replacement for Damaged Sink

I ordered a sink, tap, and soap dispenser, but it was damaged during transit. I contacted the support team, and they quickly arranged for a replacement. I've received many compliments about the sink, tap, and dispenser in my new kitchen. Highly recommend for their service!

5
Date of experience: Nov 20, 2024
Clare Lewis
Customers Now Satisfied

As a kitchen company, we ordered a sink for a customer that wasn’t available from our usual suppliers. After a short period, it became scratched, leading to a standoff. Although we did nothing wrong, we intervened for the customer's satisfaction. While no replacement was offered, we purchased one from the company at cost and managed to resolve the issue. The customers are now happy.

4
Date of experience: Jun 13, 2024

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Business Details

  • Trustpilot allows reviews to be posted by anyone, without checking if they are real customers. Feel free to view hundreds of verified reviews by our real customers at www.olif.co.uk/a/review/all

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