The assistant I spoke to on the phone was very professional and helpful. I needed a spare part urgently for a tap I had bought a few years earlier. However he did not have one of these in stock, but did have a complete replacement tap that he could get delivered next day. I negotiated an acceptable price for the tap as I did not really need the complete tap which he agreed to. The Tap arrived next day ands was replaced in time for our Sunday Service at the Temple.
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