First time (and last) purchasing online. Upon delivery the parcels were soaking wet and both parcels open. They use Evri, cheap service and obviously used by Oliver Bonas to keep costs down. Emailed their so called customer service, insincere platitudes, not actually addressing the problems.Last time I will ever purchase from them online and will never set foot in their shops again. A round of applause to their customer service, I am another lost customer by the look of their feedback. I shall inform everyone about the Oliver Bonas experience.
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Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware.
