BUYER BEWARE! These shoes are absolute garbage, and their customer service is even worse. I usually check reviews before I purchase from a new vendor, but I failed to do so this time. What a huge mistake! I might as well have purchased these sneakers from Target. The quality is horrible, and they are literally a whole size too small. When I tried to exchange them for a larger size, I was told that they were bought on sale and cannot be exchanged. I explained that they are unwearable and that I can't be held responsible for shoes that don't fit. Their reply was, "I can't see how they fit. You can just wear them and they will stretch out." How can I stretch a pair of shoes that I can't squeeze my foot into? If this review costs them even one customer, it was worth it. What a scam. You had them in a larger size and could have exchanged them. I was willing to pay to send them back. It would have cost you NOTHING. Good customer service is knowing how to read a situation and "bend the rules" in certain situations to do the right thing. If a shoe is marked as a 41 and is more like a 39, that is on YOU, not me.
Claim your business profile now and gain access to all features and respond to customer reviews.
