I ordered a pair of the low 1 cowboys in a size nine on Friday may 23, I choose to get the shipping protection and regular shipping. I then got worried that I might have gotten the wrong size and because I am leaving for a trip soon and will not be back in town until the middle of July, I decided to be safe and order a pair a size larger. I placed my second order for the men's low 1 cowboys on Monday May 26 and again I paid for shipping protection but this time i paid for expedited shipping. It is worth noting that when I ordered the shoes on Monday May 26, it noted that only size 12 was out of stock and they would be shipped out in July. I have received my size ten shoes; however they are a touch big, and I am waiting on the size 9s to arrive so that I can decide which shoe to send back. I noticed that I had not been given any information on the shipping for the size nine order, so I checked y'all's website and I was shocked to learn that sizes 9-12 were on backorder. However I had to order my shoes again on Monday the 26th so I know that they were not out of stock then and I had ordered my shoes three days prior to the 26th. I would really love some clarification on why my shoes never shipped out, but they didn't go out of stock until after I ordered. I have sent two different emails to you guys and I still have yet to hear back once and I have also dmed y'all's Instagram account.
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