Wish I had read the reviews before ordering, terrible customer service. I made an order for my requested size, within minutes of placing order I emailed customer service department informing them to confirm which size they had as my confirmation email read the wrong size and please not to ship without confirming the size, I also explained I am unable to ship back for returns as this is an international purchase… no reply. Second email sent… just an automated acknowledgement of receipt of email. And now I’m stuck with a pair of expensive shoes that don’t fit. Although the customer services was happy to email after delivery to say I can send them back for exchange at my own cos (international fee). Also worth noting that the leather lining in the heal area is not the same leather finish they show in old photos.Lesson learnt I guess UpdateThanks for replying to the review on here Oliver Cabell. I appreciate the public gesture of appearing to want to help. But if you intended to sincerely help you would have replied to my emails, in which I provided order numbers. I don’t wish to give my contact details publicly, it’s very odd that you ask on a public forum. But if it helps then my order number was 559868
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