I bought the Black Ghost Low Tops. This is my 4th pair of Oliver Cabell shoes. When they arrived out of the box, I noticed scuffs on both shoes. It looked like they were damaged during shipping. When I contacted customer service a guy named Paul writes back that this is actually intentional and that their "craftsmen" actually do this to make the shoes look "distressed." I could not believe they would do this to such a beautiful pair of shoes. The scuffs do not do anything to the appearance besides making them look damaged. It is a shame that they would actually damage the leather before sending it out. It's a travesty, and now I've invested in acrylic black paint and finisher to try to restore them, but I can't get them perfect. This is the dumbest idea I have seen a shoe company partake in. They literally ruined a $260 pair of gorgeous shoes.
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