The worst online clothing / shoe retailer I have ever experienced. Shoe sizes were incorrect & falsely advertised. Delivery was slow. Shoes were way overpriced for what they were. You ask for a return fee waiver seeing the shoe sizes were false. Staff twist your arm into an exchange instead of a return without being transparent about large fees. They require a phone number for delivery, but together with DHL they fail to deliver without contacting you at all, blame you & again charge large fees. You have to follow up to see where the shoes are. The shoes that actually arrive are ugly with no arch support. Staff correspondence never directly answers your question/s. Staff take days or weeks to respond & fail to waive fees for shoes & deliveries that were entirely their errors. If you want to experience 6 months of pain & flush a chunk of cash down the toilet, buy this overpriced brand. My rating is zero, this brand sucks.
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