olivercabell.com

2.2
2.2 Based on 883 reviews

...

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Rufus B.
Worst customer experience ever!

Worst customer experience ever!! They sell shoes online and do not tell you that you have to take care of the tariff fees (50 EUR). Once you receive the shoes and decide to return for whatever reason (size, design, fit) you’re doomed.You have to take care for the shipping fees (60 EUR with DHL) yourself because they don’t send you a returning label. On top of that, they charge you a “handling fee” of $60 for the returning process. Never ever have I seen this before anywhere! So in total I had to pay around 150 EUR for nothing and had a whole lot of trouble. Please do not buy from them!

1
Date of experience: Apr 03, 2023

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