Terrible experience, I placed an order for my son back in March, and I ordered 4 pairs of shoes planning to keep 2 because he is in between sizes and we weren't sure about it. we started the return process which was ridiculous, but we followed the process and sent the shoes perfectly fine, new, and in the original packaging. Today June 5 I haven't heard anything from them and they don't even respond to my emails, they don't have a customer service phone number so you cannot speak to anyone. I don't recommend this company at all.Then they replied to this review asking for more details about my order and giving me the same page where I have uploaded all the information requested, picture of the shoes, pictures of the sole of the shoes showing that they haven’t been worn, pictures of the original boxes, picture of the Fedex confirmation that I received confirming that they have received the shoes, tracking number!!! On top of the tons of emails I have sent asking for updates regarding my refund where then order number has been included. I hope you are joking by asking to provide you with more information.
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