I ordered a pair of shoes in August that were expected to ship in September. I sent multiple emails in October before I was told they they wouldn’t ship until February. They shipped in November and I hated them. They were so stiff and heavy that they couldn’t be walked in. There is no support AT ALL! I immediately shipped them back for a full refund. I was given a gift card. After 3 more emails, I was told that my refund would be processed. 3 emails and 3 months later, I finally received my refund.
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