I’ve ordered one pair of shoes and one distressed set on 11 Dec 2022 and guaranteed to ship in 3-5 days. However, until now all purchases are still missing. After 2 weeks of my purchase, i email them to enquire the shipment. They claimed their arrangement has been delayed due to their computer update and they’ll prioritise my order. But they haven’t kept their promise. Then, i email them, contacted them via their webpage & messenger, they ignored me and have not responded me totally.One month passed already, no response and no products to me. Oliver Cabell made me very disappointed. I’ve chosen you people among a number of brands but i told myself i’ve made a wrong choice. You people cheated your customers by receiving the order, collected their money and ran away without sending the goods. Chaotic situations / arrangements of your company? Fiscal problems? Prepare to cheat your customers? Please send me my order as soon as possible. My order is #272598Finally, I’ve received the order one week ago. Unfortunately, something is still missing in my order. I ordered a pair of shoes and a Distressed Kit but the pack of 24 cleansing wipes is missing. Please send the missing stuff to me as soon as possible. Poor logistics arrangements 😡 or your packing staff is stealing the goods from your customers. Please remind you my order # 272598
Claim your business profile now and gain access to all features and respond to customer reviews.
