My package never showed up and all I got offered was 70$ store credit. Thank you.EDIT: Since Oliver Cabell responded with incorrect information: The customer service team did NOT offer to reship the package. The team offered 70$ store credit so that I could buy ANOTHER pair of these shoes to be shipped to a different address.The specific response from the rep:"""I truly understand your situation and I want to help you in any way I can; however, we are not able to process a refund on orders that are marked as delivered, given that DHL only accepts a claim for packages that are damaged or lost in transit.But we can provide you a store credit worth $70 so you can get a new pair at cost.Let me know if there is anything else I can help you with. """If you had offered to reship my original package then of course I would have readily accepted. However, that was not the case. I was offered the opportunity to pay for another order and have it ship to a different address which I had no guarantees on it being safely delivered so I decided to cut my losses.Happy to include screenshots and receipts for further proof if necessary. Yes, this is petty. Yes, I am still upset.
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