olivercabell.com

2.2
2.2 Based on 883 reviews

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Warning: EU will tax your shipping!

I wish the shop would estimate the taxes for US - EU shipping. I had no idea that the shoes will be shipped from US, otherwise I wouldn’t buy because of tax! But by the time I got the shipping docs and wrote to support to cancel the order that’s what I got in response, read: “ Unfortunately, we can't change/adjust an order after it's placed. The reason for it is that we work with a fulfillment center called Quiet Logistics (who supports Away luggage, Warby Parker, Harry's, etc), who processes tens of thousands of orders a day. They're amazing, but have a big downfall in that they don't give us the ability to adjust an order after it's received (due to how quickly they like to process things). I'm really sorry I can't be of more help here. We really appreciate you as a customer and want to be as helpful as possible. Unfortunately, our hands are just tied here. I hope you understand.”I understand the reasoning (somewhat), but the fact that I had to pay taxes for delivery from US was unexpected. EU fellow residents, take care and double check the prices. They aren’t so good if you compare to local shops.

1
Date of experience: Nov 30, 2022

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