Ordered a pair of Low 1 (my second pair). I was charged VAT which is not applicable in my jurisdiction (Hong Kong). I also wasn’t charged any tax on my first purchase. I contacted your staff and asked for a tax refund and the staff member said would do in 10 business days. 1 month has passed and no refund is given toe. I followed up on the refund, but Oliver Cabell gave me no response at all.
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