Extremely unsatisfactory experience. I placed an order on December 10 and paid $20 for expedited shipping (2–3 days). Days went by without a tracking number or delivery. I reached out to customer support several times but received no replies whatsoever. Charging extra for quick shipping and then failing to deliver or communicate is unacceptable. The lack of customer service makes it even worse. I anticipated much more from the company. I do not recommend ordering if you need your item promptly or expect assistance.
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