My experience with Olivia Bottega was great and I will review it in detail.Important to know - I never stepped foot in a single bridal shop or tried on a single wedding dress before ordering my dress from OB. I have very particular and picky taste and I disliked approximately 99% of the dresses I was seeing online and at boutiques (via their websites.) UNTIL I found OB. I fell head over heels for their Audrey dress. Love at first sight. We are having multiple micro weddings and this dress lets me have a different look at each one! BTW, every bride should do this because you get to wear your dress multiple times and it justifies the price! Plus with the Audrey mini dress, bolero, and sleeves, I also have a version I can wear every anniversary! Anyway - it was only AFTER I submitted my custom order (I wanted ALL the Audrey pieces), that I saw reviews of some people having shipping and communication issues. I panicked and expressed my concern. Sadie, the rep I worked with the whole time, was the UTMOST professional. She reassured me all would be well, and well, in between panicking and her reassurance, I decided my heard was still set on it, so I took the risk. Though her responses were sometimes delayed (she informs me she only works 3-4 days a week, plus they are overseas and there is a time difference), she was always SO polite and kind and professional. I received my dress right on time per their estimate, it fits perfectly, it is gorgeous, and I am still in love!!! Re SHIPPING, I received automated carrier emails telling me it was in the mail and when it was gonna be delivered, was delivered, etc, so I believe they have improved that side of things. PS I also ended up getting another dress for my civil ceremony, which coincidentally was also from an Eastern European label. I’m officially team Eastern European fashion. At least for my wedding! That one also fit perfect after buying blind. Win win. I now have two wedding dresses, 5 dates I will be wearing them, and like 9 different ways I can customize the Audrey which will be worn 4 times. Anyway the point is - I have nothing bad to say about OB!!!
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