I purchased two birthstone bracelets with a cross charm as Christmas gifts. While they took a bit of time to arrive, they did make it before the holiday. The packaging was nice, but the quality didn't quite meet my expectations given the price. My son tried to give one to his girlfriend, but he struggled to unfasten it for her wrist. I gave the other to my best friend; she managed to open it, but found it quite challenging and had to take off and reattach the charms. I contacted customer support regarding these issues, and they were prompt and pleasant in their response.
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