I came across an advertisement on social media for a UK-based company that claimed to handcraft all their jewellery. Upon receiving the ring, I found it lacked a hallmark and the central stone was defective. There was no guidance on how to return it for a refund as advertised. I later discovered the same ring on another platform and realized I had been significantly overcharged. Attempts to contact the company were futile, as they only suggested I select another item. If the ring was genuinely made in the UK, why would I need to send it back to China, which would cost nearly what I lost? I reached out to a payment service to report the issue, despite being advised by customer support to cancel my claim. I truly feel for those who purchased more items, as they may have lost even more money.
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