I selected a couple of items for my wife: a necklace and a bracelet that seemed to match well enough for her to wear together. Weeks after placing the order and making the payment, I was informed that the necklace was no longer available and that I needed to choose a replacement. Unfortunately, no link was provided for me to select an alternative. I had to search for the company's website myself, and naturally, I couldn't find anything that would match the bracelet. I requested a refund but received no response. Eventually, I picked another completely different bracelet to give my wife for her birthday, and I was assured this was okay. My items were dispatched, but weeks later, I received two identical bracelets. I can't help but wonder if the employee who processed my order was indifferent or amused at taking my money while sending me two of the same piece of jewelry.
Claim your business profile now and gain access to all features and respond to customer reviews.
