oliviawestwood-boutique.com

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1 Based on 20 reviews

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20 Reviews

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Nia W.
Scam Operation

This site operates as a scam. The sweater was of low quality, and when I requested a return, I was instructed to ship it to a person overseas without a shipping label. The sweater appeared handmade, lacking any branding.

1
Date of experience: Dec 25, 2025
Zorrglub
Fraudulent Experience

This has been a scam, with high return costs to send items back to another country. I'm grateful for the warning signs on social media about these fake sites.

1
Date of experience: Dec 17, 2025
Willy T.
Echoing Others' Complaints

Everything others have said is true. The quality is terrible, customer service is lacking, and it is definitely not a local business. I wish I had read these reviews before wasting my money.

1
Date of experience: Dec 16, 2025
glomen1105
Very Frustrating Experience

I can barely give even one star to this deceptive company that uses cheap materials and promotes fake ads. After a long wait for my package, I ended up losing $116. It's infuriating! They market themselves as American, but that's a blatant lie. Save your money and avoid this site.

1
Date of experience: Dec 11, 2025
Cheryl Healy
Scam

Scam! Do not buy from this company. I ordered one sweater and it came with actual holes where the buttonholes were supposed to be. They offered to send a different sweater as a replacement which was worse than the first one. Everything comes from China. Do not be fooled by the nice website and the smiling picture of three generations of an American family. It is all fake. Even their so called Customer Service persons have American names and answer your emails promptly with correct English, so it is understandable why people think they are dealing with an American company. You are not. I cannot post photos here but trust me you are throwing your money away if you order from this scam company.

1
Date of experience: Dec 08, 2025
Meagan Wolf
SCAM. Dont do it

The shoes are incredibly poorly made and run about 3 sizes too small. The jewelry looks nothing like what is on the website. when you want to return, they give you the run around repeatedly. SCAM.

1
Date of experience: Nov 14, 2025
Trinity
Don't buy not family owned.

If I could give this a - star rating I would. Definitely a scam don't buy anything from them or any other that are similar to their products. They are all the same scam. Olivia Westwood boutique is not family owned and everything comes from China. Super cheap and crappie material. They say their products are leather and they are not. Now I'm pissed because they take 15$ from each item returned. I ordered 3 items and now have to pay them to take them back. DON'T BUY FROM THIS COMPANY.

1
Date of experience: Nov 08, 2025
Andrea DeGeeter
This is a company based in China

This is a company based in China. Their garments are terrible quality. Their return policy is awful. DO NOT order from them !!

1
Date of experience: Nov 07, 2025
Christie Zee
Total Scam

Total Scam. Looks like it's in the US but it's really in China. I would not be surprised the 3 blond ladies in the photo or the store front are stock photos. I had to return everything. Everything is tighter than 2x should be. I wear XL and thought 2x would be nice and roomy. NOPE. One sweater is not even a sweater. It's a print of a sweater on a hooded shirt. I was so looking forward to all of the clothes because it's so hard to find things I like and now i'm just disappointed. Three black shirts are the exact same even though they were under different names and SKUs. They assured me that the shirts were different. NOPE. They were badly sewn. No labels. To return you have to send everything back to China and they are betting that you won't pay that amount. I am not going to demand a refund without returning the merchandise so I shipped it back. It cost about $100 to ship via USPS. I had to report the fraudulent transaction to my account to get a refund. It's terrible that facebook and instagram keep allowing fraudulent companies like this to run ads. No one can trust any ads from now on without doing a ton of research. This what they offered: 10% partial refund if you’d like to keep the items,50% store credit for future purchases, or100% refund once the items are returned to us.Then resorted to:20% partial refund to keep the items, or75% store credit for future purchases, or100% refund once the return is received.Return Address:Wang MaoqinLane 1177, Jianlan Road, Meixu Street, Yinzhou DistrictNingbo, Zhejiang 315100, China📞 +86 15314571683

1
Date of experience: Nov 05, 2025
Audrey Perkinson
Boots, vinyl boots, not leather

I ordered a pair of boots that were suppose to be distressed leather. They were not, they were vinyl. Shipped from China in a plastic bag. $79.97 for junk that I can't return. They keep giving me the runaround saying they sent the return address but they can't provide me with a return label. This site is a scam site. Do not order ANYTHING from them. I can't even sell the boots to anyone because they are of such poor quality. One minute they say that it will cost $15.00 to return. Fine, but they won't send a label or a return address.

1
Date of experience: Nov 03, 2025

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