storeus.com

1.1
1.1 Based on 34 reviews

Storeus is an online shopping website and application, located in Dubai and operating across UAE. Storeus offers more than 700,000 products in more than 9 categories. From Electronics, Home & Decor, Mobile & Tablet, Health & Beauty, Kids & Toys, Sports, A...

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Average Rating

1.1

/
5

34 Reviews

5 Star
3%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
97%

All Reviews

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Review Time

Charly P.
Delivery delays and poor communication

It's been a week since I placed my laptop order, which was supposed to arrive in two days. No one from the support team has reached out with any updates. It's disappointing for a large company that customers have to leave reviews to get any attention. Is this a staffing issue, product availability, or management problem? If my laptop isn't delivered soon, please cancel my order and process a refund.

1
Date of experience: Jan 06, 2026
Regina Johnson
Received counterfeit shoes

I ordered shoes, but they turned out to be fake, not genuine. This was my first experience, and I will definitely steer clear of this website in the future.

1
Date of experience: Jan 02, 2026
Leanne Morris
Very poor experience

I had a dreadful experience with this third-party service. I placed an online order, and the product was delivered very late. When it finally arrived, the item was damaged and missing parts. After returning it, I contacted customer service daily about my refund and was told to wait 1-3 working days. After over 20 days, I still haven't received my refund. It's better to shop elsewhere. The lack of communication and support regarding the delay and damaged product is unacceptable. The overall service quality is extremely poor, and I am very disappointed. I cannot recommend this service unless they significantly enhance their delivery and quality control.

1
Date of experience: Dec 31, 2025
Frida
Disappointing service experience

It's been a week since I placed my laptop order, which was supposed to arrive in two days, yet I haven't heard from the team regarding any updates. It's quite frustrating for a large company that I have to leave reviews just to get a response. Is this a staffing issue, product availability, or poor management? If my laptop isn't delivered soon, please cancel my order and issue a refund.

1
Date of experience: Dec 30, 2025
Louise S.
Amazing experience with timely delivery

I had an amazing experience, and the product was delivered right on time.

5
Date of experience: Nov 18, 2025
Highly disappointing service

I had a very disappointing experience with this service. I ordered two laptop tables for AED 63 each, but after placing my order, the customer service informed me that the items were suddenly 'out of stock' and offered me the same product for AED 129 each instead. When I declined to pay the extra, they canceled my order without my consent. To make matters worse, I still haven't received my refund. This behavior is completely unprofessional and unacceptable.

1
Date of experience: Nov 12, 2025
Jessie Ross
This company is terrible

This company has proven to be the worst. I advise everyone to avoid purchasing from them. I placed my order, and to this day I have not received it. I am currently trying to report them and recover my money. This is the worst company ever!

1
Date of experience: Aug 29, 2025
Kaylee B.
Steer clear of this service

Please steer clear of this service - it is a complete scam. I ordered a product that turned out to be nothing like what was advertised.

1
Date of experience: Aug 22, 2025
Babette Kelly
Complete scam!

This service is a complete scam! The perfumes I ordered were fake, and the bottle broke as soon as I unpacked it. I've wasted 500 dirhams!

1
Date of experience: Jul 20, 2025
the_elemenalist
Complete fraud!

This service is a complete fraud! The perfumes I ordered were fake, and the bottle broke as soon as I unpacked it. I've wasted 500 dirhams!

1
Date of experience: Jul 20, 2025

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Business Details

  • Storeus is an online shopping website and application, located in Dubai and operating across UAE. Storeus offers more than 700,000 products in more than 9 categories. From Electronics, Home & Decor, Mobile & Tablet, Health & Beauty, Kids & Toys, Sports, Automotive and a lot more. Storeus offers the widest variety of categories & products, As Storeus is well known for their Competitive prices, Exceptional customer service, Safe delivery, Safe payment methods as you can Shop Now and Pay later in installment with Zero interests as with every purchase you can save and in addition to Easy return.See more

  • email wecare@storeus.com
  • call +97148747626
  • language https://storeus.com

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