Everything was canceled within three days, and no product or service was ever delivered.
The agreement during signup was very clear: the company would be given access to our existing website, which we already own and invested over $15,000 into building last year. They specifically agreed to continue working on that existing site.
Instead, after signing up, they attempted to replace our website entirely and presented us with a completely new one that we never requested. That is not what was agreed to.
Because they refused to work on the existing website as promised — and never even logged in to begin the work — we canceled within three days.
Now they are sending emails claiming they will continue charging for a six-month contract. What contract? They refused to perform the service that was agreed upon in the first place.
No work was done, no product was delivered, and the service we signed up for was never even started.
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