I placed an order for shoes in advance for Christmas, expecting timely delivery. Unfortunately, the order got messed up and was sent elsewhere. I reached out to the company, and they promised to send a replacement pair, assuring me it would arrive by the holiday. Yet again, I have no shoes and no delivery before Christmas. I have called, emailed, and chatted, but have not been able to connect with a live person or receive any email responses. The customer service has been very disappointing.
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OluKai started as a different approach to a footwear company. We wanted to create footwear that combines durability for the waterman, ocean lifestyle, and a brand that has strong values and roots with style, comfort, and craftsmanship.
