I had the worst experience with an online transaction. I tried to order one pair of shoes, but a second pair was added without my consent, and the order was processed without giving me a chance to change or cancel it. When I contacted customer service, they said they couldn't alter the order or stop delivery. Upon arrival, I was charged an additional fee for the credit card transaction. I will not use their website again.
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OluKai started as a different approach to a footwear company. We wanted to create footwear that combines durability for the waterman, ocean lifestyle, and a brand that has strong values and roots with style, comfort, and craftsmanship.
