I am almost traumatised from dealing with Olympia for two and a half years. The initial proof reader did a good job, and my book is now published and looks good. But the publication manager was incredibly inefficient and took several months to even answer my emails. I did all the work on my book. The graphic design team in Olympia did shoddy work, so I paid a local graphic designer to design my covers and arrange the photos in my book and submitted them to Olympia with the photo captions under each photo, and even then, half the captions had mistakes in them which I went back and forth until they were all corrected. My book took more than a year beyond the contract date, and the waiting and inefficiency caused me enormous stress and sleepless nights. My book is done and I am relieved and delighted to say is good quality. It’s of interest to Americans, and is already selling well there. However, the copies ordered directly from USA to Olympia have taken more than two months for delivery and this is again causing me stress and embarrassment. The USA copies being ordered through Barnes and Noble are arriving within days so I’m now encouraging all my American contacts to order through Amazon and Barnes and Noble. I have no idea how Olympia can operate with such an incredibly low level of efficiency and pride in their work.
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