STAY AWAY FROM OLYMPUS GARAGE AND GATESOn March 31, 2025, I paid a $1,350 deposit through a one-page payment link (with no terms or conditions shown) for a garage screen door installation. I canceled the order 14 hours later on April 1, 2025, at 8:15 AM.Despite the cancellation, Olympus refused to return my deposit. When I disputed the charge through Capital One, they initially credited me back, but then reversed the refund after Olympus submitted a false 5-page document that included terms I had never seen and a fabricated claim that they had “completed the job to my satisfaction.” No work was done at all.Capital One is now telling me I need proof that Olympus accepted the cancellation. Olympus claims they don’t have the money and blames the bank, while still refusing to issue a refund.Bottom line: I paid, canceled quickly, received nothing, and am still out $1,350. Be very cautious — in my experience, this business is not transparent and does not honor cancellations fairly.
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