I have a problem caused by Oman Air. They cancelled a flight from Phuket to Oman. My travel agent reimbursed via my insurance policy, The connecting flight to the UK from Muscat was not cancelled immediately by Oman Air. I had no option but to cancelled this flight myself as there were no other connecting flights. I did this on 5th December and to date they have not reimbursed the travel agent. The travel agent suggested that I claim directly from Oman Air as they had now cancelled WY 103 themselves. I did submit a claim online but I have had no response. I tried emailing them and they said that it was not their problem. When I looked at Reviews for Oman Air they often do not refund passengers money in a timely manner.
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