omio.com

4.1
4.1 Based on 160 reviews

...

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Sam Wilson
Do not use this company for your travels. Customer service is very poor. I had purchased on their we

Do not use this company for your travels. Customer service is very poor. I had purchased on their website a ferry but they did not display "AM or PM" in the purchase times. I contacted their team 5-10 minutes after my booking asking to change from 4 to 1600 they failed to assist on the basis of genuine mistake. I was unable to use the ferry which was 4am and I needed 4pm. After showing them screenshots of the bug on the site, they still did not resolve the issue or offer any refund despite not using the Ferry. Out of pocket by 150 pounds. Really poor service, the customer service team don't speak fluent English too

1
Date of experience: Feb 24, 2026

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