I returned an order on December 1 and have yet to receive a refund or any response to my communications. The customer service is terrible; I’ve raised a dispute with my bank, thankfully I used my credit card. I never expected a company of this size to be so poorly managed.
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Dear OMNES Community, please note we are currently experiencing delays with processing all refunds/returns & exchanges.
Your patience and understanding is greatly appreciated at this busy time. We can assure you, all returns will be processed. Team OMNES.
