It's incredibly frustrating to see that other reviewers are facing the same issue as I am. I returned a £200 order over a month ago, and no refund has been processed. I've had no response from customer service. It's shocking, especially during this season! Not everyone has extra money lying around. I've filed a claim with my payment provider, so fingers crossed.
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Dear OMNES Community, please note we are currently experiencing delays with processing all refunds/returns & exchanges.
Your patience and understanding is greatly appreciated at this busy time. We can assure you, all returns will be processed. Team OMNES.
