Initially this seemed like a great deal, but it has ended up costing more than buying elsewhere.I ordered an iPad and an Apple Pencil as a Christmas gift. The iPad was cheaper than other retailers, likely because it was an American import (the power adapter was supplied loose in the box). However, the Apple Pencil was missing from the delivery.I tried calling multiple times with no answer and also used the website contact form and live chat, neither of which received a response. After several days, I finally received a reply to an email asking whether the delivery box had been tampered with. It had not — the issue was simply that the full order was not included.Since then, I’ve had no further communication and the missing item has still not been sent. As a result, this iPad has actually cost me more than it would have from other retailers.I would avoid this company to prevent disappointment and unnecessary additional costs.
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Omnibytes LTD is a bespoke software development & e-commerce company with main focus of providing B2B solutions.