Hi Omnilux Support,
I purchased an Omnilux device as a Christmas gift (Order #756240, placed Dec 24, 2025). It was delivered Jan 7, 2026 and has already failed as of Feb 10, 2026. The device powers on briefly (about a minute) and then shuts off.
This is clearly not acceptable performance for a $380.39 device and it is well within your warranty period. Please advise next steps for a warranty replacement (or refund if replacement is not available).
Order number: 756240
Purchase date: Dec 24, 2025
Delivery date: Jan 7, 2026
Failure date: Feb 10, 2026
Issue: Lights turn on briefly then shut off
Claim your business profile now and gain access to all features and respond to customer reviews.
