I placed an order with them and paid for the expedited shipping so that I would have it in time for a gift. The expedited shipping was a "guarantee" to arrive by a certain date. Well, the date rolled around and it still hadn't shipped yet. At this point, I needed the shipping address changed since it was past the point it was supposed to arrive at the original address. I emailed them to change the address and never received a response back. A month had passed and still no shipping confirmation, I emailed again asking for an update and refund on my expedited shipping, and still heard nothing. Finally, the item shipped months later, to the first shipping address (NOT the updated one I had asked for) with still no contact. I never received any compensation or refund from the false promised shipping or anything. This company is a sham and I refuse to ever purchase anything of theirs again.
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