I am extremely disappointed with my recent experience. I placed an order through this company, and shortly afterwards the OnBuy website stopped opening completely. This immediately raised concerns about the reliability of the platform.
I have been unable to access the site to track my order, contact the seller, or check the status of my purchase. This is unacceptable and has made me feel that the platform is unsafe and potentially fraudulent. I have now requested an urgent cancellation and a full refund, as I no longer trust the service.
Until the company resolves these issues and restores access, I would strongly advise others to avoid ordering through this website. No customer should have to deal with this level of uncertainty or lack of communication.
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