I took this service in 2015 just for an year. They just send an email which can be easily missed for the renewal and without seeking any approval they renew the policy amd debit the money. Since I moved to a new city and bank, I didnt check myICICI transactions regularly. After 2 years I saw their email and I called the customer care to cancel my membership. The representative confirmed that my policy is no longer active. Even after that, my money got deducted every year.I always get an issue reaching their number as I have now moved to a different country. I personally feel decieved. I feel that they should ask for approval through a call before debitting the money, instead of sendingan auto generated mail which can be easily missed and mostly ends in spam. I personally cant comment on the service as I have never used it, but I feel like they are stealing hard earned money from the people.
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Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.
Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.
Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.
Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more
