I purchased an extended 3-year warranty for my AC, but it stopped cooling due to an E6 error. When I filed a claim, a repair technician came and discussed with his manager about needing to replace a part. However, my claim was denied because the technician couldn't access the installation site outside. I raised the claim again, and they informed me that they would send someone from another service to remove the part, but I would have to pay him upfront and would be reimbursed later. After paying the individual who removed the part, I received messages about delays for the new part. They eventually told me they would reimburse me for the replacement part and asked for my payment details. When I submitted my information, the warranty claim ticket was closed, stating the money had been sent, but I never received it. Instead, I ended up losing money by paying the technician. It's been two months since I raised the ticket. Edit: I did receive some money, but it was less than the cost of the part. At least I got something, but now I need to hire someone else and pay more to replace the part.
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Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.
Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.
Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.
Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more
