Do not use this company. We called them because we like to use local businesses (Frisco) when we can. Our mistake. They charged us $600 to replace 2 capacitors that cost $20 on amazon and take 10-15min to install. I should have had the tech remove the new capacitors and just pay the $100 service visit fee, but it was 105 degrees out and I needed to get it fixed. They also put a full press upsell on their service plan. We will see how that goes considering some of the other reviews I have read. I was particularly annoyed because he knew exactly what the issue was when he walked up to the unit. It is a 2 year old Trane and it didn't not take more than 5min to determine it was the capacitor.
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