I ordered walnut-colored bar stools that arrived noticeably darker than pictured. While they came assembled, they wobble significantly, unlike my old stools. I reached out for a return and was told to box them up and attach labels, which I did. However, I only received one label for two boxes. I was informed of a restocking fee but wasn't given a specific amount beforehand. After submitting photos of the color, I was told they met the description and instructed to unbox them again to provide a video of the wobbling. The return process is cumbersome and lacks transparency regarding fees.
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Your home should be your haven, the place where you can be you. That’s why at One Kings Lane we offer products, expertise, and inspiration to help you live your style.
On our site, you’ll find designer, vintage, and exclusive home furnishings in every style—including your own. Our expert designers provide personalized design assistance, while our blog and social channels are filled with home tours, designer tips, and more inspiration. And design professionals who join our To the Trade program not only receive discounts but also benefit from a team dedicated to helping source products, match specs, and more. Because at One Kings Lane, we’re as passionate about helping you create a home you love as you are passionate about that home.See more
